One point of contact has multiple benefits.

Maybe you’re a shipper, and you need to know pickup status—now. Or, you’re an owner-operator looking for a backhaul. Or, you’re a dispatcher, and you just learned of a delay.

Who do you call when questions or problems arise? Will Ruth forward your call to Ralph, who doesn’t know the answer and forwards you to Marcia?

If you’re dealing with AJC Logistics, that scenario is highly unlikely. Because for you and every shipper, driver, or dispatcher, there’s a single point of contact. One person who knows you and has the information you need: the status of your load, what the rate is, the status of your bill or payment, what to do about a breakdown, and maybe more—like the chances of getting a route to Wisconsin.

Let’s say your point of contact is Lee Pantesco, who has been with AJC Logistics for eight years. Unloading delay? Call Lee. Tracking question? Call Lee. Billing or payment issue? You get the picture.

Having a single point of contact at AJC Logistics means you can save time and money. You cut out bureaucratic delays, minimize the potential for billing errors, and gain fast access to the information you need.

When the right hand knows what the left hand is doing, everyone wins.